Frequently Asked Questions

No. The prices listed are all-inclusive. You won't be charged for learning materials or assessments – everything you need is included in your package.

Yes! If you start with a single session or smaller package and decide you want to continue, you can upgrade to a larger package and receive credit for what you've already purchased.

If you're unsatisfied with your first session, I offer a 100% money-back guarantee. For packages, unused sessions can be refunded minus a small administrative fee.

Standard lessons are 60 minutes long. This gives us enough time to cover new material, practice conversation, and review previous concepts. For intensive programs, we can arrange 90-minute sessions.

You'll need a computer or tablet with a stable internet connection, a webcam, and a microphone. We use Zoom for our sessions, and I'll provide all digital learning materials through a secure online platform.

Most students notice improvement in their confidence and basic conversation skills within 2-3 sessions. For significant progress like passing DELE B2 or conducting business meetings, expect 3-6 months of consistent practice depending on your starting level and goals.